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More Amazon shoppers are scamming sellers with fraudulent returns [Video]

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Small Business Tips & Strategies

Amazon makes it so easy for consumers to return products that some shoppers are taking advantage of the policy and scamming sellers. 

Nicole Barton, a small business owner who used to sell clothing and accessories on Amazon described a customer returning a pair of flip-flops on an order for Nike cleats. Another shopper swapped a Coach wallet for an imitation accessory, according to a recent Wall Street Journal report

“Amazon sellers get all kinds of junk returned back to them,” Wall Street Journal reporter Sebastian Herrera, the author of the report, told CBS News. 

He said another business owner that sells households items received cable boxes and dirty soap bars back from buyers making phony returns. “It’s really anything you can imagine. People ship all kinds of junk back and they do it every day.”

Sellers who get bogus returns lack much in the way of recourse. They can file what’s …

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