How to handle a flight delay or cancellation [Video]

DEGREES BELOW ZERO, AND THESE STORMS COULD CAUSE DELAYS FOR CONNECTING FLIGHTS OUT OF THE SUNPORT. THAT’S WHERE WE FIND PEYTON SPELLACY THIS MORNING WITH WHAT YOU NEED TO KNOW ABOUT YOUR RIGHTS. IF YOUR FLIGHT IS AFFECTED. HEY, PEYTON. GOOD MORNING, TODD AND ROYALE. LUCKILY, WE DON’T HAVE A LOT OF THOSE ISSUES THAT YOU WERE JUST MENTIONING THERE. I ACTUALLY WAS ON FLIGHTAWARE YESTERDAY. THERE’S ONLY ABOUT 24 DELAYED FLIGHTS HERE AT SUNPORT, AND NO CANCELLATIONS. SO LET’S TAKE A LOOK AT THESE BOARDS RIGHT HERE TO SEE WHAT WE HAVE GOING ON. AS YOU CAN SEE WE’RE LOOKING PRETTY GOOD. WE HAVE ON TIME ON TIME ON TIME. WE ONLY HAVE TWO DELAYED FLIGHTS TODAY. YOU CAN SEE ONE OF THEM HERE IS PHOENIX FOR SOUTHWEST ONLY. DELAY OF ABOUT FIVE MINUTES. SO NOT TOO BAD. OVER HERE AT SUNPORT I SPOKE WITH THE SUNPORT MARKETING MANAGER …