Your business revolves around your customers. And if youre not deeply dialed into their experiences, youre probably missing out on growth, retention, and, frankly, revenue. So, whats the best way to get this invaluable insight? Conducting a comprehensive customer experience audit. Getting to the heart of customer interactions is key
Business Growth
Multiple trees have fallen onto roads, homes and businesses across Washington state amid Tuesday’s bomb cyclone storm.
A Greenville County Family has had a tree in their home for close to two months.53 days of frustration for Berea resident Bryan Duncan as his family has been living with a massive tree in their home since Hurricane Helene. “There was a branch roughly that thick or so down, almost through the floor, through both ceilings to all the way, almost to the ground,” he says, “This is our city. This is our house. We want to stay here. I don’t understand why. They just won’t fix it.” Looking for help, they reached out to their insurance company for help removing the tree and paying for damages. After getting a quote from multiple companies, insurance cut them a check for $16,000. “That doesn’t even cover the tree removal. We might be able to find a reputable company to do it with that. But then that just leaves a hole in my roof and a room that nobody can use with mold in it,” Duncan said.That mold, he says, continues to grow in a room that used to house his family’s animals. His pregnant daughter is worried about her health risks. ” Like FEMA gave us a hotel room or the insurance has covered anything other than stay in the house with the trees on it,” he said.And he says they haven’t heard from their insurance adjuster in weeks. “The first man came out, the adjuster, and they talked to us, I think, once after that. Sent us the inside of the check and ignored us since,” he says.The home has been in the family for generations and he’s worried now they many be faced with condemning the property.”It’s four generations of people living in a house that’s now more than likely, it looks like it’s going to have to almost be ripped down because it’s getting so moldy and so nasty on the inside,” he says.WYFF reached out to Duncan’s insurance company for more information but has not heard anything since.
The Nov. 20 event will feature over 50 vendors. It runs from 6-8:30 p.m. at the ballpark in Hartford.
Poverty and hunger are major factors in the global migration crisis, say experts. On the sidelines of the G20 summit in Brazil, they said social safety nets can help mitigate the root causes that compel people to leave their homes. Aline Barros reports from Rio de Janeiro. Camera and contributor: Yan Boechat.
BATON ROUGE A Baton Rouge man was arrested Tuesday on multiple drug charges following two search warrants executed by East Baton Rouge deputies.
Visitors will get to walk through a forest of over 90 Christmas trees sponsored by local businesses.
The British company is replacing its iconic logo. (Jaguar)
San Diego, the only city in California without a trash collection fee, is proposing new charges. Public feedback from open houses will shape the new fee model.
Kerri-Anne Donaldson, a Britain’s Got Talent star and renowned dancer, tragically passed away at 38, with her death confirmed as hanging. Tributes poured in from loved ones and the dance community, honoring her talent and kind spirit.
The cybersecurity landscape is evolving and expanding constantly. Learn how you can operationalize your security to accelerate business growth. Dive into
NBC10s Karen Hua reports from Hainesport, Burlington County, Tuesday, as the Big Rusty Wildfire continues to smolder after the flames threatened homes Monday…