![Emoney customers blocked from their accounts [Video]](https://smallbizsage.com/wp-content/uploads/2024/09/mp_310168_0_e1955914c52887cd07312ce7db5591e04ca0cbdb17259097514a1f6df01200x630jpg.jpg)
Customers of a Malta-based electronic money institution (EMI) say they have been unable to access their funds for several days and have received no response when contacting the company for help.
They also said they have been unable to make cash deposits with Emoney PLC (‘Em@ney PLC’) for more than a month and have been unable to log into their online accounts since last week.
Over the weekend, the company told customers it had discontinued SEPA transfers – a system for transferring funds between European bank accounts – and did not know when it would be able to offer the service in the future.
Emoney also said it was permanently discontinuing its debit cards while “already working on a new card project” – less than two months after announcing it was partnering with the General Workers’ Union (GWU) to offer debit cards to its members.
Three years ago, the company was fined€360,000 by the Financial Intelligence …
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