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Carraig Donn crowned Best Fashion Retailer at Retail Excellence Ireland Awards [Video]

Carraig Donn took home the crown of Best Fashion Retailer in Ireland at the Retail Excellence Ireland Awards which was held at the Galmont Hotel, Galway over the weekend.

Over 550 retail professionals gathered for the annual Black Tie Ball to celebrate the best in class of Irish Retail.

The event which was hosted by Hector Ó hEochagáin, saw extreme competition, in every category, with the best being honoured on the night.

Retailers from all over Ireland apply for various categories such as Fashion, Gifts, Jewellery, Furniture, Sustainability and eCommerce Awards.

The rigorous adjudication process sees entrants complete different stages before the Ball.

Stage one sees a shortlist of the Top 100 Retailers following a mystery audit from retail experts Customer Perceptions.

Stage two comprises of an intense review of the top 100 stores with an emphasis on what sets the store apart as well as customer service values, experience, product offering, unique selling points, sustainability efforts, store …

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He Said, She Said: How to Manage Online Customer Reviews [Video]

Master the art of managing online customer reviews by addressing feedback, responding effectively, and cultivating a positive online reputation. Your professional brand image depends on it!