Dont fixate on certain state business credentials when hiring a company: DCP NBC Connecticut [Video]

Last month, NBC CT Responds shared a Burlington consumer’s cautionary tale.

A quick online search got Lori Chadwick of Burlington a garage door repairman, but it came with a cost.

She was overcharged for the work.

While NBC CT Responds helped her get some cash back, her story is a good reminder to question businesses with certain state credentials, too.

The company Chadwick called was “ASAP Garage Door Repair.”

“They had 5-star reviews and a Google Guarantee, so I felt pretty good about it,” Chadwick said when we interviewed her in September.

What she ended up experiencing was an all-too-common swindling scheme that the International Door Association has heard complaints about.

“They’ll have local numbers now, but you’re calling to a call center in who knows where,” Wesley Perry, the president of the association, said.

Looking back, Chadwick said, “There were many red flags. The fact that it was Google Guaranteed with all those reviews made me sort of put those red flags away.”

After NBC CT …