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Riverwest business owner speaks out after recent crimes [Video]

DOWNLOADING AND OPENING THE FREE WISN 12 APP. A POPULAR RIVERWEST RESTUARANT IS CLEANING UP AFTER VANDALS TARGETED THEIR BUSINESS. SOMEONE THREW A ROCK INTO THEIR WINDOW. DIANA: 12 NEWS’ CYREIA SANDLIN IS LIVE OUTSIDE OF THE CAFE NEAR CHAMBERS AND FRATNEY. CYREIA, YOU SPOKE EXCLUSIVELY TO THE OWNER. REPORTER: SHE’S REALLY FIRST RATED RIGHT NOW. LUCKILY, SHE WAS ABLE TO GET THIS DOOR FIXED QUICKLY. THEY INSTALLED THESE SECURITY CAMERAS AND SHE SAYS SHE IS NOT GIVING UP ON THIS NEIGHBORHOOD. COFFEE AND CREPES SERVED WITH A SMILE AFTER A DIFFICULT FEW WEEKS AT SEVEN SWANS CREATE BURIED — SWANS CREPERIE. >> THERE’S BEEN AN UPSWING IN CRIME IN THE NEIGHBORHOOD IN GENERAL. WE HAVE GOTTEN A BRUNT OF THAT. TWO DAYS AGO WE GOT A ROCK THROUGH OUR WINDOW. REPORTER: THIS ROCK THROWN THROUGH THE FRONT GLASS DOOR. UNFORTUNATELY, THAT’S NOT ALL. >> WE HAD AN EMPLOYEE ASSAULTED …

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He Said, She Said: How to Manage Online Customer Reviews [Video]

Master the art of managing online customer reviews by addressing feedback, responding effectively, and cultivating a positive online reputation. Your professional brand image depends on it!