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Woman trying to get refund from mobile home company | Call KENS [Video]

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Small Business Funding

Alejandra Lopez wasn’t sure if Mobile Homes Factory Direct was giving her a refund or not. KENS spoke to the general manager and it was available soon after.

POTEET, Texas — Alejandra Lopez put $11,000 down on a mobile home in late January, and also paid a $500 application fee. She found a woman on Facebook that helped sell homes with a company called Mobile Homes Factory Direct.  

Lopez liked some of the homes the company had available, and visited their office, but had trouble getting financing for the kind of home she wanted. Lopez said the office changed the home in the deal to try and give them an option, but it wasn’t one they were interested in. 

“Before signing, we didn’t want to sign because she had changed a lot,” Lopez said.  “That’s when we said we want our down payment back.” 

Lopez said they asked for a refund in person on Feb. 2, and …

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