Published: January 02, 2012
Updated: August 17, 2012
Summary
A small business owner can’t always be watching to see if the staff is following procedures. Mystery shoppers can step in to keep your crew on their toes.
Mystery shoppers are a great tool for keep the public side of your team on their best game. We go undercover with an experienced mystery shopper to see how this process works and what it can do for your business.
Sign up to stay ahead with our once-a-week Newsletter, Business Class: The Brief. Expect handpicked insights and inspiration for small businesses – straight to your inbox.
Request Error
We’re sorry, but it looks like something went wrong. Please try again later.