Mystery Shopper [Video]

Published: January 02, 2012

Updated: August 17, 2012

Summary

A small business owner can’t always be watching to see if the staff is following procedures. Mystery shoppers can step in to keep your crew on their toes.

Mystery shoppers are a great tool for keep the public side of your team on their best game. We go undercover with an experienced mystery shopper to see how this process works and what it can do for your business.