Has Customer Service Technology Replaced Humans? | X-pectation Files [Video]

Chatbots and other service technologies have the potential to save your business money. They also have the potential to lose your most loyal customers.

See why investing in people is the best way to grow your business in the fourth installment in our “X-pectation files: the truth about small business customers” series.

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Learn more about this series: https://ruby.com/truth-small-business-customers
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