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Detailed answers from water well company: What are they using, not using to deter brown water [Video]

WILSON COUNTY, Texas – About a month ago, Carrie Wilcoxson began showing KSAT 12 News reporter Courtney Friedman discolored water in her home that she won’t drink or use.

Wilcoxson is one of many neighbors in the Arrowhead subdivision in Floresville who depend on the local water well that is owned by private company CSWR.

For years, they say their water has been brown or overly-chlorinated and they’ve been asking for answers and relief.

“I’m tired. We should not be monitoring our water the way we are. Asking, ‘What is the commission doing about it? What is the water company doing about it?’ That’s not our responsibility,” Wilcoxson said.

KSAT was able to confirm last week that CSWR removed it’s filtration system in 2021 because it was old.

CSWR replaced it 18 months ago with what’s called a polymer feed system, which adds a solution that pulls minerals out of the water.

However, …

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