Delta boarding changes: Goodbye group names, welcome back zone numbers WSB-TV Channel 2 [Video]

ATLANTA — Heads up, if you are flying Delta Air Lines soon. The Atlanta-based airline is updating its boarding process starting next month.

Delta Air Lines announced that it’s bringing back numbered zones after it abandoned the idea in 2019.

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“While a simple change, this transition to numbered zones will provide customers more clarity into the boarding sequence and make the boarding process more intuitive—especially for infrequent travelers and/or customers who might face a language barrier at the gate,” a Delta spokesperson said in a statement.

“Numbered zones will also align more closely with our joint venture and international partners, providing international customers a more simplified, consistent experience when traveling on mixed-metal itineraries,” the spokesperson added.

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