Jose Botello bought a Ford Bronco Sport online from Lithia Motors, but it broke down soon after. KENS 5 got involved and the company made things right.
SAN ANTONIO — Jose Botello bought a used 2021 Ford Bronco Sport from Driveway, an online company, in July of 2023.
The vehicle cost around $28,000, plus financing, and was delivered in August.
Botello was excited about the vehicle, but that excitement was cut short when the vehicle started to break down on a trip to Houston and wouldn’t go faster than 20 miles an hour.
The vehicle started performing correctly again after it was towed to a Ford dealership and a sensor error was cleared. It broke down again near Kerrville and stayed that way.
“It did the same thing. It just went only 20 miles an hour after a while,” Botello said. “Later we tried to start it and it wouldn’t …
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