Hurricane Beryl knocks Xfinity, AT&T internet customers offline, forcing small business, remote workers to scramble [Video]

HARRIS COUNTY, Texas (KTRK) — Days after millions of people across southeast Texas had their power restored following Hurricane Beryl, there are still areas without internet and phone service. Viewers who reached out to ABC13 said it’s impacting their ability to work from home or serve customers at their businesses.

Nina Fragale, general manager of Pipeline Grill in Baytown, said the restaurant’s power was restored last Friday, but the Xfinity internet and landline services remained out.

As a result, the business couldn’t answer calls from customers who want to know if they’re back open, and they’ve had patrons walk out because they’re unable to accept credit card payments.

“It’s gut-wrenching. We’re a small business, and we rely solely on day-to-day sales to make our money,” Fragale said. “We’ve had a lot of customers leave. On day one, we had 35 tables walk out. On day two, we had 47 tables walk out. On day three, …