Xcel sent a letter to 103 customers saying the rebate the customers thought they were getting was not coming after all. Now the company will cover them.
COLORADO, USA — The idea of an extra $5,500 off an electric vehicle on top of a $5,000 state tax credit made an EV purchase attractive for Adam Griff.
“This is the Hyundai Ionic 6, quite a nice electric car,” Griff said.
That money, paid by Xcel customers, funds three years’ worth of rebates and discounts for many electrification efforts, from home and public charging stations to school bus electrification to EV rebates for low-income customers.
“The Xcel one definitely, you know, pushed it over the edge in terms of making it more affordable,” Griff said.
Last week, Griff got an email from Xcel essentially saying that the EV rebate he was expecting was not coming.
In all, 103 customers received the message.
“They just said we’ve terminated the program because we’ve run out of …