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What the BBB says borrowers need to know following recent settlement involving federal student loans | News [Video]

Earlier this month a federal regulator banned Navient from servicing federal student loans and ordered the company to pay $100 million to borrowers.

The Better Business Bureau told FOX23 you need to be looking for scammers trying to get your money.

College is expensive and it can take years to pay off your debt.

Now some borrowers of federal student loans will be getting money back as part of the massive settlement the federal government reached with Navient, formerly Sallie Mae.

The Consumer Financial Protection Bureau found Navient had student borrowers pay much more than they should have by keeping them from enrolling in more affordable income-based repayment plans.

“Anytime the federal student loan program changes, we start to see scams and especially with this one where consumers are getting money back, the scams are really going to start to pop up even harder,” said Amie Mitchell, CEO of BBB …

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