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Small Business Funding

Mass. dad frustrated, hasn’t received pay due to Capital One ‘technical issue’ [Video]

Problems with a third-party vendor that Capital One uses are affecting some bank customers ability to access money online and igniting anger on social media.The bank said in a statement to CNN that a “technical issue experienced by a third-party vendor” has “temporarily impacted” some of Capital One’s services, including payment processing, deposits, and its consumer, small business, and commercial banks.Plymouth, Massachusetts, dad Matt Lanen is one of the Capital One customers affected by the issue, and because of this, he says he did not get paid as usual on Friday.”I have three children. Day care is more than my mortgage,” Lanen said. “And I have student loans still and other expenses. Right now, I still have no additional funds from my two previous weeks of work and I still can’t access my account.”Capital One sent WCVB the following statement Friday evening regarding the ongoing issue: “We are working closely with the vendor to resolve the issue. System restoration is underway but not yet fully operational.”The statement is also the same message playing on a loop on the bank’s customer service line. Capital One says it is working with its vendor, FIS Global, to resolve the issue, which it describes as technical in nature. The bank had hoped to have customers back online by Friday morning, but at 5 p.m., customers were still getting display screens saying restoration was still underway.The message was little comfort to customers like Lanen who said he received very little if any notice and was counting on their paychecks Friday. “If it was a bank you could walk into, you’d probably have more options, ‘Hey, we’ll write you a check’ but everything’s virtual,” Lanen said. He said he spent hours on hold trying to talk to a representative but had no luck. He still does not have his direct deposit pay, and Monday, Martin Luther King Jr. Day, is a bank holiday. The company says once its systems are restored it will process all deposits and other transactions that have been delayed.Financial expert Michael Armstrong says this two-day system failure at the nation’s ninth largest bank raises a lot of questions. “Where’s the redundancy? How are you relying on one company’s data center to not fail?” Armstrong said. By late Friday evening, Lanen’s paycheck landed in his bank account. However, the delay meant he had already virtually bounced several payments.Armstrong says it is time for customers to speak up. “Certainly, if something ends up in your credit report, each of the three major credit agencies allows you to dispute something. And this seems though this is one of those moments when a dispute would be justified and probably listened to,” Armstrong said.

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Small Business Funding

How wildfire victims can get low-interest loans from the government [Video]

The Small Business Administration is offering low-interest loans for residents in California who lost their homes to the wildfires. Los Angeles Mayor Karen Bass held a press conference on recovery efforts as more strong winds threaten the region.

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Home Based Business Small Business Funding

Medical Debt in California: As Permanent Solutions Take Root, Blacks Remain Hardest Hit [Video]

By Edward Henderson California Black Media On June 11, Vice President Kamala Harris and Consumer Financial Protection Bureau Director (CFPB) Rohit Chopra announced that the Biden administration has established a new federal rule that removes medical debt from the credit reports of nearly 15 million Americans. The rule also bans reporting agencies from factoring that

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Small Business Funding

Biden administration bans unpaid medical bills from appearing on credit reports [Video]

WASHINGTON (AP) Unpaid medical bills will no longer appear on credit reports, where they can block people from mortgages, car loans or small business loans, according to a final rule announced Tuesday by the Biden administration.

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Small Business Funding

Biden Ends Medical Debt on Credit Reports [Video]

Americans wont have to worry about unpaid medical bills damaging their credit reports and scores much longer.The Biden administration is finalizing a rule Tuesday that will end the inclusion of medical debt on credit reports and ban lenders from using certain medical information in loan decisions.The rule will also remove an estimated $49 billion in medical bills from the credit reports of about 15 million people, the Consumer Financial Protection Bureau (CFPB) said in a press release.People who get sick shouldnt have their financial future upended, Rohit Chopra, the bureaus director, said in the release. The CFPBs final rule will close a special carveout that has allowed debt collectors to abuse the credit reporting system to coerce people into paying medical bills they may not even owe.The measure, which was proposed last June, takes effect 60 days after it is published in the Federal Register.However, Republican lawmakers who control Capitol Hill and the incoming Trump administration, which has vowed to eliminate regulations, could upend the rule. Congress has a limited period of time when it can review and rescind final rules, which has typically happened when a new president takes office.Several House Republicans wrote to Chopra in August to express their serious concerns that the proposed rule would weaken the accuracy and completeness of consumer credit reports. They warned it would undermine underwriting processes, increase risk in the financial system and harm access to and the affordability of credit for consumers, particularly lower-income ones.Credit reporting agencies and debt collectors are also expected to oppose the rule. They questioned the bureaus findings and its authority to issue the regulation in comments when it was proposed.But consumer groups cheered the announcement.This rule will provide relief to millions of people that have unfairly had their credit impacted simply because they got sick, Mona Shah, senior director of policy and strategy at Community Catalyst, said in a statement. Nobody, no matter where we live or how much money we have, should be forced to make the impossible choice between getting essential care and going into debt. And they should not have to worry that medical debt could prevent them from buying a house or securing an auto loan because of its impact on their credit.Bars repossessing of wheelchairsThe rule also bans lenders from using medical devices, such as wheelchairs or prosthetic limbs, as collateral for loans and bars them from repossessing the devices if patients are unable to repay the loans. However, lenders can continue to consider medical information in certain situations, including when a consumer requests a loan to pay health expenses or asks for a temporary postponement of loan payments for medical reasons.Those with medical debt on their credit reports could receive a 20-point boost, on average, in their credit score, the bureau said. Also, the rule is expected to lead to the approval of about 22,000 additional mortgages every year.This will be lifechanging for millions of families, making it easier for them to be approved for a car loan, a home loan, or a small-business loan, Vice President Kamala Harris said in a fact sheet.Medical debt on credit reports is not a good predictor of a persons ability to pay other loans, the bureaus research has found. Plus, health care bills often contain mistakes, which can lead to extended battles among patients, health insurers and medical providers.Weighty burdenHigh health care costs are among Americans biggest headaches. The murder of UnitedHealthcare CEO Brian Thompson in December unleashed a flurry of rage and frustration from social media users over denials of their medical claims.There are varying estimates on just how many people have medical debt, but its a sizable share of the population. Harris pegged it at more than 100 million people.In recent years, medical bills have become the most common collection item on credit reports, Chopra told reporters when the proposed rule was unveiled.Helping minimize the impact of unpaid medical bills on consumers has been a priority for the Biden administration as it sought to assist Americans contending with higher costs of living. Trouble getting loans makes it more difficult to just get by, much less get ahead, Harris told reporters in June.In 2022, the administration laid out a four-point plan to help protect consumers, including having the bureau investigate credit reporting companies and debt collectors that violate patients and families rights.Also that year, the three largest credit reporting agencies Equifax, Experian and TransUnion announced they would remove nearly 70% of medical debt from consumer credit reports.The agencies no longer include medical debt that went to collections on consumer credit reports once it has been paid off. That eliminated billions of dollars of debt on consumer records.In addition, unpaid medical debt no longer appears on credit reports for the first year, whereas the previous grace period was six months. That gives people more time to work with their health insurers or providers to address the bills. And medical collection debt of less than $500 is no longer included on credit reports.Plus, FICO and VantageScore reduced the degree to which unpaid medical bills impact credit scores.Paying off medical debtIn a related effort, Harris announced Tuesday that states, counties and cities have eliminated more than $1 billion in medical debt for more than 750,000 Americans, using funding from the 2021 American Rescue Plan Act. States and municipalities are on track to wipe out an estimated $7 billion in medical debt for nearly 3 million Americans by the end of next year.In addition, she noted, North Carolina has set up a medical debt relief program in which the states 99 eligible hospitals have promised to eliminate up to $4 billion in unpaid bills for nearly 2 million low- and middle-income residents, as well as have policies in place that reduce the chance that future patients will incur debts. In exchange, the participating hospitals become eligible for enhanced Medicaid reimbursements.