RANDLEMAN, N.C. — Sue Draper had been thinking about an in-home security system for a while. She finally decided to purchase a system with cameras around the house.
After paying for the system and having everything hooked up there was a problem almost from the beginning. The system often didn’t work, and Draper was not notified when someone showed up.
“It would miss stuff half the time and not alert us,” Draper said.
The system would also glitch according to Draper, so it was tough always to see who was at the door or in the yard.
“I want to know when someone pulls in my yard or is in my yard as soon as they step foot in my yard,” Draper said.
The problems lasted for close to nine months without any permanent solution. Technicians were sent out to fix the issue, but the repairs were not permanent. A …