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A post-Brexit border control system has caused a string of errors with businesses mistakenly charged for goods checks that never took place, customs agents say.
The Department for Environment, Food and Rural Affairs (Defra) has come under fire after angry businesses experienced errors with the “chaotic” customs system.
During an online meeting on Tuesday, government officials were told a consignment was not unloaded at a government-run border inspection facility at Sevington in Kent because of a design flaw in the inspection bay.
But the shipment owner was still charged for the inspection despite never happening, a customs agent complained.
Defra officials also heard how others paid …