Planning a trip to South Florida? Starting on June 25, the Department of Transportation requires airlines to provide full cash refunds for issues like cancelled flights and significant baggage delays.
According to the DOT, “Any cancellation or significant change in a flight is eligible for a refund, regardless of the reason for it,” including weather-related cancellations.
So, what exactly is a “significant change?”
An agency spokesperson told our sister station, NBC 5 in Chicago: “Significant changes to a flight include departure or arrival times that are more than 3 hours domestically and 6 hours internationally; departures or arrivals from a different airport; increases in the number of connections,” and more.
In addition to significant flight changes, consumers may be compensated for delayed luggage.
The DOT explained that passengers who file a mishandled baggage report will be entitled to a refund of their checked bag fee if it is not delivered within 12 hours of their domestic flight …