Is One Bad Experience Really All It Takes to Lose a Customer? | X-pectation Files [Video]

You only get one chance to make a first impression. But how many chances do you get before you lose customers due to poor service?

Discover strategies you can use to improve experiences in the third installment in our “X-pectation files: the truth about small business customers” series.
 
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Learn more about this series: https://ruby.com/truth-small-business-customers
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