Foot Locker CEO Mary Dillon told CNBC’s Jim Cramer on Friday that both physical stores alongside online shopping remain important in the retail sector.
“Brick and mortar is never going to be dead, and you have to invest in your stores to make them exciting for your customers,” she said. “For certain categories like sneakers, you’re always going to have to be great in store and online, because that’s how people want to shop.”
The shoe retailer has struggled over the past several years, but it saw comparable sales growth for the first time in six quarters when it reported earnings in late August. Dillon, who served as the CEO of Ulta Beauty before taking the reigns at Foot Locker two years ago, has focused on improving the company’s stores and strengthening brand partnerships.
Dillon said the Foot Locker plans to have two thirds of its stores “refreshed” by the end of 2025. She added that some of the …