ECG cautions customers against mobile money fraudsters [Video]

The Electricity Company of Ghana (ECG) has urged customers to be vigilant against fraudsters who request payments through mobile money platforms for accessing ECG services.

That, it said, was because it never solicited payments via phone calls. It emphasised that all transactions should be conducted through their official channels, specifically the ECG Power mobile app or the shortcode *226#.

Meters

The General Manager of External Communications of the ECG, Charles Nii Ayiku Ayiku, told Graphic Online last Friday that fraudsters often targeted individuals applying for meters.

He shared an incident where a high-profile individual was scammed of GH¢3,000 after making a payment to a fraudulent mobile money number for a meter delivery service, resulting in significant financial loss.

Mr Ayiku noted that many people had fallen victim to such scams and reiterated that customers should never make payments through mobile money accounts following unsolicited phone calls.

App

“The ECG would never call …