June 22 (UPI) — Thousands of car dealers in the United States are struggling to handle virtually all areas of their business, including sales and services, because their software vendor was hacked this week.
CDK Global, a company that provides auto dealerships software for managing sales and other services, was shut down for a third straight day Friday after cyberattacks crippled the platform.
Roughly 15,000 car dealers depend on CDK’s dealer management software to run their businesses. That includes payroll, inventory, customer relations and office operations. Dealers also line up with financing and insurance with the system.
The computer system includes agreements involving rebates and incentives.
WDIV business editor Rod Meloni said “they’re flying blind.”
CDK has not indicated when its systems will be back up and running. But it could take days, according to PC Mag.
“We are actively investigating a cyber incident,” a CDK spokesperson told CBS News. “Out of an abundance of caution and concern for our customers, we have shut down most of our systems and …