![How to Do an In-Depth Customer Experience Audit [Video]](https://smallbizsage.com/wp-content/uploads/2024/05/mp_265544_0_customerexperienceaudit0png.png)
Your business revolves around your customers. And if youre not deeply dialed into their experiences, youre probably missing out on growth, retention, and, frankly, revenue. So, whats the best way to get this invaluable insight? Conducting a comprehensive customer experience audit. Getting to the heart of customer interactions is key
Small Business Marketing
![Trump picks Howard Lutnick for commerce secretary [Video]](https://smallbizsage.com/wp-content/uploads/2024/11/mp_334932_0_howardlutnickdonaldtrumpcommercesecretary171156261732046182220jpg.jpg)
President-elect Donald Trump chose Howard Lutnick as his nominee for commerce secretary, a position in which he’d have a key role in carrying out Trump’s plans to raise and enforce tariffs.
![Choosing the Right AI Copywriting Tool for Your Business [Video]](https://smallbizsage.com/wp-content/uploads/2024/11/mp_334881_0_Frame4png.png)
Adding an AI copywriting tool to your strategy can help you produce more content at scale. Here’s how to choose the best AI writer.
![Trump chooses TV doctor Mehmet Oz to lead Centers for Medicare and Medicaid Services [Video]](https://smallbizsage.com/wp-content/uploads/2024/11/mp_334878_0_TrumpTransition46359bde67ejpg.jpg)
Earlier Tuesday, the president-elect also tapped Wall Street executive and campaign adviser Howard Lutnick to lead the Commerce Department.
![He Said, She Said: How to Manage Online Customer Reviews [Video]](https://smallbizsage.com/wp-content/uploads/2023/08/mp_175672_0_YoastSEOSocialPhoto1200x6285png.png)
Master the art of managing online customer reviews by addressing feedback, responding effectively, and cultivating a positive online reputation. Your professional brand image depends on it!
![Medium Giant Wins Six Davey Awards in 2024, Honoring Work in Branded Content, Integrated Campaigns, and More | PR Newswire [Video]](https://smallbizsage.com/wp-content/uploads/2024/11/mp_334872_0_664b5906a8759imagejpg.jpg)
The Davey Awards honors the best work from boutique creative agencies, in-house brand teams, small production companies, and independent creators
![Acclaim | Weekly Report January 15, 2021 [Video]](https://smallbizsage.com/wp-content/uploads/2024/11/mp_334615_0_unnamed16png.png)
If youve read the Weekly Report for some time now, you may be familiar with the 5 As of Marketing.
![Unlock Your SOC: Moving Your Security From Tactical to Strategic [Video]](https://smallbizsage.com/wp-content/uploads/2022/05/mp_25096_0_unlockyoursocmovingyoursecurityfromtacticaltostrategicshowcaseimage7a18865PNG.png)
The cybersecurity landscape is evolving and expanding constantly. Learn how you can operationalize your security to accelerate business growth. Dive into
![How Publishers Are Using AI Tools To Achieve Their Ad And Rev Ops Goals [Video]](https://smallbizsage.com/wp-content/uploads/2024/11/mp_333504_0_PubAITool11jpg.jpg)
The AI race has hurdles that trips the most seasoned publisher.Many publishers still see the tech as essential for crossing the finish line.
![“We Could All Use Some Good News” | Weekly Report December 11, 2020 [Video]](https://smallbizsage.com/wp-content/uploads/2024/11/mp_334533_0_unnamed16png.png)
For those of you who have not been counting, its been 270 days since we first started 15 Days to Slow the Spread, so I figured its a good time to bring you some Good News in the hopes of lifting your spirits this holiday season.
![Harnessing SEO for Cost-Effective Business Growth [Video]](https://smallbizsage.com/wp-content/uploads/2023/05/mp_156301_0_optimizationanalysistoolsjpg.jpg)
May 22, 2023May 22, 2023
![Unpredictable | Weekly Report for September 14, 2018 [Video]](https://smallbizsage.com/wp-content/uploads/2024/11/mp_334478_0_homecompanyjpg.jpg)
The shelves are bare. The water bottles are gone. I had planned on writing this newsletter from an underground bunker, deep within an unincorporated part of Chesterfield County. Instead, we have drizzle and gentle Southwesterly breeze and more canned food, bread, and milk than one family should be allowed to hoard.