Trevor Youngman closed on his first home only to have a fridge malfunction and damage it. When he couldn’t move the claim forward, he called KENS 5.
SAN ANTONIO — Trevor Youngman closed on his first home on May 9 of this year and started buying appliances soon after. That included a new refrigerator from Best Buy that seemed to work correctly for the first month.
Then, when Youngman returned from a trip around the Fourth of July, he found his home’s first floor covered in water. The water, he said, was pouring out of his refrigerator’s water dispenser.
“I was kind of shocked and just kind of heartbroken. This is my first house. It’s brand new,” Youngman said.
Youngman’s girlfriend took videos of the floor and refrigerator. The pair then drove to a store to get towels and other cleaning supplies and tried to get a restoration company to …