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REI banning some members from making returns, exchanges [Video]

The company said it determined less than 0.02% of members have abused the return policy and will no longer be allowed to return items starting Wednesday.

DENVER — Lindsay Powell has no idea what she did wrong.

But in a simple email, she lost a privilege that’s the reason she bought a $30 membership to REI 12 years ago – the ability to return and exchange items.

“My biggest complaint is I feel like myself and other members, we’re getting punished for something that we don’t even know what the rule was to begin with,” Powell said.

On Oct. 30, Powell got an email from REI’s Policy and Standards team.

“When we reviewed your account, we found that the number and frequency of returns you have made far exceeds what we typically see from members,” the email reads. “While we stand behind the gear we sell and recognize that we …

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Likelihood of Trump abuse draws opponents to bill that would facilitate shutting down non-profits [Video]

Rachel Maddow reports on the return of a bill that would make it possible to punish a non-profit organization by labeling them as being in support of terrorism. While many lawmakers were ok with the idea initially, the return of Donald Trump to the White House is causing second thoughts about how the law could be abused by someone looking to eliminate opposition to their power.