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Small Business Growth

How to Do It Right (And Not Just on Instagram) [Video]

DM automation means you can answer FAQs instantly and respond to customers 24/7 on social media. Some may associate automation with being impersonal, but that’s simply not the case in 2024. Personalization options are endless, and the value of providing fast, helpful information when your customers want is priceless.

After reading this, you’ll know what DM automation is, how it can help you grow, and how to do it on your favorite social media platforms. Plus, we cover tips to get the most from your automated DM campaigns and one weird trick to always stay on top of your social media messages.

Want a quick intro? Here’s a video primer on how to set up Instagram direct messaging automation — but we’ll also cover other networks in this post.

An automated DM is a pre-set response that is automatically sent as a reply to people who send you a direct message on social media.

Common types of …

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Small Business Growth

Trump names Brendan Carr, senior GOP leader at FCC, to lead the agency [Video]

President-elect Donald Trump on Sunday named Brendan Carr, the senior Republican on the Federal Communications Commission, as the new chairman of the agency tasked with regulating broadcasting, telecommunications and broadband.Carr is a longtime member of the commission and served previously as the FCC's general counsel. He has been unanimously confirmed by the Senate three times and was nominated by both Trump and President Joe Biden to the commission.The FCC is an independent agency that is overseen by Congress, but Trump has suggested he wanted to bring it under tighter White House control, in part to use the agency to punish TV networks that cover him in a way he doesnt like.Carr has of late embraced Trump's ideas about social media and tech. Carr wrote a section devoted to the FCC in Project 2025, a sweeping blueprint for gutting the federal workforce and dismantling federal agencies in a second Trump administration produced by the conservative Heritage Foundation.Trump has claimed he doesnt know anything about Project 2025, but many of its themes have aligned with his statements.Carr said in a statement congratulating Trump on his win that he believed "the FCC will have an important role to play reining in Big Tech, ensuring that broadcasters operate in the public interest, and unleashing economic growth.Commissioner Carr is a warrior for Free Speech, and has fought against the regulatory Lawfare that has stifled Americans Freedoms, and held back our Economy, Trump said in a statement on Sunday. He will end the regulatory onslaught that has been crippling Americas Job Creators and Innovators, and ensure that the FCC delivers for rural America.The five-person commission has a 3-2 Democratic majority until next year, when Trump gets to appoint a new member.Carr has made appearances on Fox News Channel, including when he slammed Democratic Vice President Kamala Harris appearance on Saturday Night Live the weekend before the election charging that the network didnt offer equal time to Trump.Also a prolific writer of op-eds, Carr wrote in an opinion piece for The Wall Street Journal last month decrying an FCC decision to revoke a federal award for Elon Musks satellite service, Starlink. He said the move couldnt be explained "by any objective application of the facts, the law or sound policy.In my view, it amounted to nothing more than regulatory lawfare against one of the lefts top targets: Mr. Musk, Carr wrote.