Hurricane Beryl recovery: Internet, home phone services inoperable in Northline Terrace neighborhood after wire cut, AT&T says [Video]

HOUSTON, Texas (KTRK) — Gilbert Fuentes has been sleeping at his job for three weeks since Hurricane Beryl roared through the Houston area.

“Without the internet, I can’t work from home, so I have to spend the night here at the office,” he said while showing an ABC13 crew the couch he has been sleeping on.

Fuentes is a transportation coordinator who requires the internet to provide quick services to customers.

Hurricane Beryl made landfall on July 8 and knocked out Fuentes’s home power. On July 16, it was restored, but his internet was not.

RELATED: Post-Beryl internet outages plaguing small businesses, remote workers“It’s also very important for everything that runs the house security cameras, streaming, anything,” he said.

An AT&T spokesperson said a fiber line in his Northline Terrace neighborhood was cut by a third-party contractor, affecting the area’s home phone and internet service.

AT&T did not elaborate on how the damage would be fixed or when exactly it happened. For …