CBN Releases Phone Numbers and Email for Nigerians to Submit Unresolved Banking Complaints [Video]

• The Central Bank of Nigeria has released dedicated phone number and online platforms for bank customers to submit complaints
• The Initiative aims to enhance transparency and accountability in Nigeria’s banking sector and quickly resolve customers’ complaints
• Nigerians are encouraged to utilise new channels for prompt resolution of grievances, ensuring fair practices and consumer rights protection

Legit.ng journalist Dave Ibemere has over a decade of business journalism experience with in-depth knowledge of the Nigerian economy, stocks, and general market trends

The Central Bank of Nigeria (CBN) has announced dedicated contact channels for customers to lodge complaints directly.

The CBN has a policy where bank customers can escalate their unresolved complaints with their banks for intervention.

According to CBN consumer protection guidelines, a bank customer can escalate a complaint if the bank fails to resolve the complaint within two weeks.

PAY ATTENTION: Сheck out …